Failed to send
What you see: your message in the chat with Failed to send under it, or “This message could not be sent. Retry to send it again.”, or “The server did not confirm this message, so it was not sent.”
Not the same thing: a message with “You stopped this message before it was sent.” under it is not a failure. You pressed Stop before Anela AI had picked the message up, so it was taken back. Nothing was charged. Type it again if you still want it.
What it means
Section titled “What it means”Your message never reached Anela AI. Nothing was built, and nothing was charged.
Why it happens
Section titled “Why it happens”- The project did not wake in time. A project goes to sleep when you leave and wakes when you send a message. Once in a while the workspace is not ready for up to a minute after it was put to sleep, and the first message in that window fails.
- The connection dropped. Your browser lost contact for a moment.
- Anela was restarting for an update at that exact second.
- No room right now. Very rarely the message says we are out of capacity. Nothing was created and nothing was charged. Try again in a minute.
What to do
Section titled “What to do”- Press Retry under the message.
- If it fails again, wait a minute, then send it again.
- Reload the tab. A tab that has been open for a long time can be running an older version of Anela.
- If a message says “Sent, but we couldn’t confirm Anela AI received it”, the chat could not tell whether it went through. Look at the Building card: if Anela AI started working, choose Keep waiting; if not, choose Send as a new message.
- If every message fails, check status.anela.ai, then tell us through Report in the editor.
Related
Section titled “Related”- While it builds: what happens when you leave a project.
- Anela AI stopped or went quiet: when the message did arrive but the build stalled.
Verified against the product on 2026-09-15.